Who we are
MATRIXX Software empowers Communications Service Providers to deliver modern, digital experiences to their customers. MATRIXX provides a patented Digital Commerce platform for marketing, online sales, product lifecycle management, customer engagement, digital service delivery, monetisation, and ecosystem enablement, with the buyer experience at the centre.
With MATRIXX Digital Commerce, service providers can replace outdated, complex technology and antiquated business processes with a single, real-time commerce platform that automates and streamlines operations. From innovative packaging and promotions, to simple sign-up and one-click purchases, the result is an engaging commerce experience for customers to find, buy and pay for digital services.
The MATRIXX Digital Commerce Platform is a comprehensive solution bringing together traditionally separate functions around product design and lifecycle management, customer engagement, service delivery and monetisation into a single platform.
Service providers can unwind the tangled web of outdated systems and cumbersome processes by moving to a modern platform that enables a single source of truth for customer transactions and a simpler, more agile operating model. With MATRIXX Digital Commerce, service providers can redefine their value proposition to continuously deliver innovation, and new products and services, to their customers.
Customers will enjoy a seamless service experience with services that are easily customised with instant access and transparent pricing. By streamlining and simplifying how customers find, buy and pay for services, MATRIXX Digital Commerce enables service providers to deliver the type of personalised experience that customers love.
What people are saying?
Sitting behind iD Mobile is an innovative IT platform, which allows us to offer highly personalised plans to our target segment.
Sebastian James, Group Chief Executive
Simply recreating existing applications as ‘digital’ isn’t good enough.We believe the technology developed by MATRIXX can help every operator achieve its transformation objectives.
Susan Buttsworth, CEO
3 International Opportunities Development
MATRIXX is the real-time digital commerce platform for Telstra’s prepaid and postpaid consumer mobile business. The program has grown revenue and improved NPS, therefore prompting Telstra to become an investor in MATRIXX.
How does our solution work?
MATRIXX Digital Commerce is built upon the multi-patented MATRIXX Technology Core, delivering the only 100% real-time solution that can efficiently scale to support hundreds of millions of customers and billions of transactions a day, on premise or in the cloud.
Telstra Ventures invests in market leading, high growth technology companies with exceptional products and leaders.